Privacy Policy

1. Personal Information We Collect

1.1 Information you provide

We may collect information that you provide directly, including:

• name, email address, telephone number and country or region;
• account details, username and password-related information;
• billing address, order details, purchased courses and transaction status;
• company, job title or team details when you enquire about business or team access;
• communications, support requests, survey responses, feedback and reviews;
• marketing preferences and consent choices; and
• other information you choose to provide.

1.2 Payment information

Payments are processed by third-party payment providers. We generally do not receive or store your complete payment-card number. We may receive limited transaction information such as the payment status, transaction identifier, amount, currency, billing country and the last digits of a payment method where made available by the provider.

1.3 Course and account activity

When you use our learning platform, we may collect information such as:

• courses enrolled in and course access status;
• lessons opened, progress, completion status and certificates;
• login history and account activity;
• support questions and communications relating to the courses; and
• information used to protect against account sharing, fraud or misuse.

1.4 Technical, usage and device information

When you use the Services, we and our service providers may automatically collect information including:

• IP address and approximate location derived from it;
• browser, device type, operating system, language and screen information;
• pages viewed, links clicked, referring source, session dates and times;
• website and course interactions, engagement and diagnostic information;
• cookie identifiers, advertising identifiers and similar online identifiers; and
• security logs, error reports and performance data.

1.5 Information from third parties

We may receive information from service providers and platforms that support our business, such as payment processors, website and learning-platform providers, analytics providers, social networks, advertising services, email providers and fraud-prevention services. The information received depends on your interactions and the permissions or settings you use with those services.

1.6 Sensitive information

We do not intentionally request sensitive personal information, such as health information, biometric information, religious beliefs or political opinions. Please do not provide sensitive information unless it is necessary and we have requested it for a lawful purpose.

2. How We Use Personal Information

We may use personal information to:

• create, authenticate and manage accounts;
• process orders, payments, upgrades and refunds;
• provide course access, learning support and certificates;
• respond to questions, complaints and customer-service requests;
• send important account, purchase, security and service communications;
• send educational or promotional communications where permitted;
• personalise and improve our website, courses and customer experience;
• measure website, course, marketing and advertising performance;
• understand how users find and interact with Revit Gamers;
• maintain security, prevent fraud, investigate misuse and enforce our Terms;
• comply with accounting, tax, legal and regulatory obligations; and
• establish, exercise or defend legal claims.

3. Legal Bases for Processing

Where a law requires us to identify a legal basis for processing, we may rely on one or more of the following:

• performance of a contract, including providing purchased course access and support;
• our legitimate interests, including operating, securing and improving Revit Gamers, preventing fraud and measuring business performance;
• your consent, including for certain cookies, marketing or optional uses of information;
• compliance with a legal obligation; and
• the establishment, exercise or defence of legal claims.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before the withdrawal.

4. Cookies, Analytics and Advertising Technologies

We may use cookies, pixels, tags, local storage and similar technologies to operate the website, maintain sessions, remember preferences, understand usage, measure marketing and improve the Services.

These technologies may be provided by third parties such as Google, Meta and Metricool, depending on the tools currently enabled on our website. They may collect information about visits, devices, referrals, interactions and conversions.

Where required by law, non-essential analytics and advertising technologies will be used only after you make a consent choice. You can manage available choices through our cookie banner or preference controls and through your browser settings. Blocking some technologies may affect website functionality or the accuracy of saved preferences.

We do not sell personal information for money. In jurisdictions where certain disclosures for cross-context behavioural advertising are legally treated as “sharing”, you may have a right to opt out through available cookie controls or by contacting us.

5. Marketing Communications

We may send marketing emails about courses, educational content, product updates and offers where permitted by law. You can unsubscribe at any time using the unsubscribe link in the message or by contacting us. We may still send non-marketing messages that are necessary for your account, transactions, support or security.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

• website hosting, content-management, ecommerce and learning-platform providers;
• payment processors, banks and fraud-prevention providers;
• email, customer-support and communication providers;
• analytics, advertising and social-media providers;
• professional advisers, including accountants, insurers and lawyers;
• government agencies, regulators, courts or law-enforcement bodies where required or authorised by law;
• a purchaser, investor or adviser in connection with a genuine business sale, merger, restructuring or transfer; and
• other parties where you direct us or give consent.

Our service providers may include, depending on the services enabled at the relevant time, providers associated with Bluehost, WordPress, WooCommerce, MasterStudy, Google, Meta, Metricool and payment processing. Providers and services may change as our business develops.

7. International Data Transfers

We operate from Australia and use service providers that may process or store information in other countries. These locations may include Australia, the United States, the United Kingdom, countries in the European Economic Area and other locations where our providers operate.

Privacy laws in those countries may differ from the laws in your location. Where required, we take reasonable steps or use recognised contractual or legal safeguards designed to protect personal information transferred internationally.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing course access, maintaining transaction and tax records, resolving disputes, supporting customers, preventing fraud and complying with legal obligations.

Retention periods vary according to the type of information and legal requirements. When information is no longer required, we may delete, anonymise or securely archive it.

9. Information Security

We use reasonable administrative, technical and organisational measures designed to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure. However, no online service, transmission method or storage system can be guaranteed to be completely secure.

You are responsible for keeping your login credentials confidential and for notifying us promptly if you believe your account has been accessed without authorisation.

10. Your Privacy Rights

Depending on your location and the laws that apply, you may have rights to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of information in certain circumstances;
• request restriction of, or object to, certain processing;
• withdraw consent where processing is based on consent;
• receive certain information in a portable format;
• opt out of certain direct marketing, sale or sharing activities where applicable;
• limit certain uses of sensitive personal information where applicable;
• not be discriminated against for exercising applicable privacy rights; and
• complain to an appropriate privacy or data-protection regulator.

To make a request, email support@revitgamers.com. We may need to verify your identity and may decline or limit a request where permitted by law. Authorised agents may submit requests where applicable, subject to verification of their authority.

10.1 Australia

Where Australian privacy law applies, you may request access to and correction of personal information and may make a complaint about our handling of personal information. If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

10.2 European Economic Area and United Kingdom

Where the GDPR or UK GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You may also complain to the data-protection authority in your country or region. We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.

10.3 California and other United States jurisdictions

Where an applicable US state privacy law applies to Revit Gamers, residents may have rights to know, access, correct or delete personal information, and to opt out of certain sale, sharing or targeted-advertising activities. Revit Gamers does not sell personal information for money. Applicable requests may be submitted to support@revitgamers.com.

11. Children and Young People

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are under the age at which you can enter into a binding contract in your location, a parent or legal guardian must authorise your purchase and use of the Services. If we learn that we have collected personal information from a child in circumstances where consent was required but not obtained, we will take reasonable steps to delete it.

12. Third-Party Links and Services

The Services may contain links to third-party websites, platforms or services. Their handling of information is governed by their own privacy policies. We are not responsible for third-party privacy practices outside our control.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, technology, providers or legal obligations. The current version will be published on our website with the updated date. Where required, we will provide additional notice of material changes.

14. Contact and Privacy Complaints

For privacy questions, requests or complaints, contact:

Business

Revit Gamers Pty Ltd, trading as Revit Gamers

Website

https://revitgamers.com

Email

support@revitgamers.com

We will review privacy complaints and respond within a reasonable time. You may also have the right to contact the privacy regulator in your location.